Help Center

Get help with Synovion Inventory.

Find support for platform access, inventory records, and connected laboratory workflows.

Common support topics

Sign-in and account access

Get help accessing your account or asking about access for your laboratory.

Inventory records and search

Get help finding, adding, or updating chemical records and organizing inventory information.

CSV import and export

Get help importing existing inventory data or exporting records.

SDS and supporting documents

Get help connecting safety data sheets and supporting documents to laboratory records.

Barcode scanning and label reading

Get help scanning barcodes or reading information from chemical labels. Synovion Inventory reads labels; it does not print them.

Checkout and laboratory workflows

Get help with checkout, returns, inspections, training, and waste records.

Need help with a specific issue?

On our contact form, choose “Synovion Inventory Support.” Include your organization or laboratory, what you were trying to do, and what happened. Include the exact error message if one appeared.

Contact Support