FAQ
Frequently asked questions.
Answers about Synovion Inventory, platform support, and our Chemicals & Materials services.
Synovion Inventory
What is Synovion Inventory?
Synovion Inventory helps laboratories organize chemical inventory and related records. Its capabilities include search, CSV import and export, SDS documentation, barcode scanning, label reading, and checkout and return.
How can I request a demo?
Use our demo request form and tell us about your laboratory and the workflows you would like to discuss.
Can I import existing inventory data?
Synovion Inventory supports CSV import and export. Contact support if you need help with an import or export.
Does Synovion Inventory print labels?
Synovion Inventory supports reading information from labels and scanning barcodes. It does not print labels.
How can I discuss pricing?
Contact Synovion to discuss your laboratory’s needs and pricing.
Platform support
Where do existing users sign in?
Open Synovion Inventory to sign in to your account.
How do I contact platform support?
Use our contact form and choose “Synovion Inventory Support.” Describe what you were trying to do, what happened, and any error message.
Where can I learn about security and data handling?
Visit our Security & Data page for information about the platform’s approach to access and information handling.
Chemicals & Materials
How do I request a chemical?
Use the Chemical Sourcing enquiry form. Include the chemical identity, quantity, purity or grade, and any documentation requirements.
Can I request synthesis of a single compound or a larger project?
Yes. Share the target compound or project, specifications, quantity, and desired timeline through the Custom Chemical Synthesis page. We review the requirements and follow up with a quote and estimated timeline.
Can I request or offer surplus chemicals?
Yes. Choose the request or offer option on Surplus Chemicals & Reuse and provide the material details and location. We review the information and explore potential matches or suitable reuse opportunities.
Can I request equipment or offer equipment for sale?
Yes. Use the Surplus Lab Instruments & Equipment page to describe what you need or what your organization is considering selling. We review the details and discuss sourcing or potential resale opportunities.
How does surplus materials reuse work?
Suitable reuse is part of our Surplus Chemicals & Reuse approach. We review material details and coordinate potential reuse with the organizations involved, helping laboratories make better use of existing resources.